Privacy Policy

Last Updated: 28 October 2024

Hacktech, KashNet’s parent company, values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, and safeguard your data when you use KashNet, in compliance with the General Data Protection Regulation (GDPR), Google Play policies, and other relevant laws.

1. Data Controller and Contact Information

Hacktech, located at 336, Badgujar Colony, Near MSEB Substation, Fagane, Dhule, is the data controller of the information we collect.

Email: info@gomap.in

2. Information We Collect

When you use KashNet, we collect and process the following:

• Account Information: Your phone number and associated metadata when you log into our online panel using WhatsApp.
• Call Data: Caller number, call type (incoming/outgoing), call time, and duration. This is collected via the READ_CALL_LOG and PROCESS_OUTGOING_CALLS permissions solely to detect call events and trigger automated or scheduled WhatsApp messages, reminders, and user-requested reports.
• Message Automation Data: WhatsApp automation rules and scheduled messages set by you.
• Reports Data: Weekly and monthly call-based reports, generated in Excel format, which you can download.
• Device Information: Device model, OS, IP address, and KashNet app version for troubleshooting and optimization.
• Log and Usage Data: Anonymous usage patterns, such as screen interactions and click events, for improving app functionality.

3. Purpose and Legal Basis for Processing

We process personal data for:

• Core Functionality: Triggering WhatsApp messages, reminders, and reports based on your call activity.
• User Scheduling: Allowing you to create and send scheduled WhatsApp messages as reminders.
• Report Generation: Providing you with weekly and monthly Excel reports of call-triggered activity.
• App Improvement & Security: Understanding app usage to improve features and protect against abuse.
• Legal Compliance: Meeting applicable legal obligations.

4. Data Storage & Retention

• Encrypted Storage: Call and automation data is stored in encrypted form.
• Reports: Retained until the end of the relevant month or week, or until you delete them.
• Account Information: Stored while your account is active.

You can request deletion of your data at any time by contacting info@gomap.in.

5. Data Sharing & Disclosure

We only share your data with:

• WhatsApp API providers: To send messages you have authorized.
• Legal authorities: Where required by law.
• Essential service providers: Partners necessary to operate KashNet.

We never sell your data.

6. Security Measures

• Encrypted storage for all personal data
• Access restricted to authorized personnel
• Regular security audits and monitoring

7. Your Rights

You can access, update, delete, or export your data, and withdraw consent at any time by emailing info@gomap.in.

8. Children’s Privacy

KashNet is not intended for users under 18.

9. Changes to This Policy

We may update this policy, and significant changes will be notified via email or in-app notice.

10. Contact Us

Email: info@gomap.in

Address: Hacktech, 336, Badgujar Colony, Near MSEB Substation, Fagane, Dhule